Last updated: April 27, 2026
Cloud Cube Information Technology Co. L.L.C ("CloudCube", "we", "us", "our") operates the website cloudcubeit.ae and provides DevOps and infrastructure management services. This Privacy Policy explains what data we collect, why, and what rights you have.
1. Who we are
CloudCube is a UAE-registered company providing infrastructure and DevOps services to clients worldwide.
Contact for privacy matters: [email protected]
Registered office: Office D52, BN Complex, Al Muteena, Dubai, UAE
2. What data we collect
Information you provide
When you submit our contact form, we collect:
- Name
- Email address or Telegram handle
- Company name or website (optional)
- The plan or service you're interested in
- Information about your stack, team size, and what you need
- Any additional details you choose to share
Information collected automatically
When you visit our website, we may automatically collect:
- IP address and approximate location (country/city)
- Browser type and device information
- Pages visited and time spent
- Referrer URL (the page that brought you to us)
- Marketing campaign data (UTM parameters)
Cookies
We use minimal cookies — essential ones for site functionality, and optional analytics cookies to understand traffic patterns. We do not use advertising cookies.
3. Why we collect it
- To respond to your inquiry and prepare a relevant proposal
- To send you a follow-up via email or Telegram about the services you asked about
- To improve our website and understand which marketing channels work
- To comply with legal obligations in the UAE and other jurisdictions where applicable
We do not sell your data. We do not share it with advertisers. We do not use it for purposes you didn't expect.
4. Legal basis (for EU/UK visitors)
If you're in the EU or UK, our legal basis for processing your data is:
- Legitimate interest — to respond to your inquiry and run our business
- Consent — for analytics cookies (you can decline)
- Contract — once you become a client, to deliver services
5. Who we share data with
We share data only with service providers who help us operate, under strict confidentiality:
- Hosting and infrastructure — Cloudflare (CDN, DDoS protection), our own servers
- Email and communication — Telegram (for internal notifications), email providers
- Analytics — privacy-respecting analytics tools (no Google Analytics, no Facebook Pixel)
We never sell, rent, or trade your data to third parties.
6. International transfers
As a Dubai-based company serving global clients, your data may be processed in the UAE, EU, and other regions where our infrastructure providers operate. We ensure appropriate safeguards are in place for international transfers.
7. How long we keep it
- Inquiry data — 24 months from last contact, then deleted unless you become a client
- Client data — duration of the contract plus 7 years (UAE accounting requirements)
- Website analytics — 12 months
- Marked as spam — 90 days
8. Your rights
You have the right to:
- Access — request a copy of the data we hold about you
- Correction — ask us to fix inaccurate data
- Deletion — ask us to delete your data ("right to be forgotten")
- Portability — request your data in a structured format
- Objection — object to processing based on legitimate interest
- Withdrawal of consent — withdraw consent at any time
To exercise any of these rights, email [email protected]. We respond within 30 days.
9. Security
We protect your data with industry-standard measures: TLS encryption in transit, encryption at rest, access controls, regular security audits, and a documented incident response plan. No system is 100% secure, but we treat your data the way we treat our clients' infrastructure — seriously.
10. Children
Our services are intended for businesses and professionals. We do not knowingly collect data from anyone under 16.
11. Changes to this policy
We may update this policy. The "Last updated" date at the top reflects the most recent version. Material changes will be communicated via email to active clients.
12. Contact
Questions about this policy or your data:
Email: [email protected]
Address: Cloud Cube Information Technology Co. L.L.C, Office D52, BN Complex, Al Muteena, Dubai, UAE
If you're in the EU and unhappy with our response, you have the right to complain to your local data protection authority.